In both online and phone booking, you’ll secure your reservation with a credit card, which ensures the appointment time is held exclusively for you.
Our therapists greatly appreciate your gratuities as well as your verbal feedback. We will ask about gratuity when you check out; we suggest 20 percent, though you are free to tip higher for especially great service.
We require a 24-hour notice of any cancellation. After that window, we charge the full rate to pay your therapist for her or his time.
We offer a large ladies’ changing room and steam room, as well as a single-user changing room and a private steam shower, which accommodates two people. Our infrared sauna seats four. For men visiting alone or with a friend, we are happy to reserve the sauna for twenty minutes at a time—we’ll schedule you at the front desk and let you know when the sauna is available.
You can choose to wear a bathing suit or to wrap in one of the towels we provide while in the steam rooms and sauna.
Our tranquility lounge and treetop deck are screen-free zones. If you would like to use your device, please do so in the changing room or in the reception area. Better yet, consider leaving your device with the front desk staff—if you are expecting an important message, we are happy to keep an eye on it and notify you, so you can relax more completely.