We open and close around our scheduled appointments. We invite you to arrive up to an hour before your scheduled treatment time and to linger up to half an hour after your appointment to extend your relaxation.
Our spa encompasses the entire building. The Silver Bell Spa, with an entrance facing Beckett’s Ridge Drive, holds a reception room, changing room, snack bar, tranquility lounge, treetop deck, multi-user steam room, solo steam shower, multi-user sauna, and five treatment rooms.
Our Magnolia Spa has an entrance facing Cates Creek. It offers reception, changing rooms, a snack bar, a large lounge perfect for groups, a deluxe couples treatment room, a dedicated scrub room, two more treatment rooms, a solo sauna room, a steam shower, and a soaking room.
Steam Rooms
Open your pores, increase your circulation, and soothe your respiratory system in our dedicated six-seat steam room or our two-seat steam showers. This is a nice option before your facial or body treatment.
Infrared Sauna
This new sauna technology uses infrared light to generate heat from the inside out. Our relaxing cedar-lined spaces are not as hot as a regular sauna. Our far infrared sauna light permeates the muscles, joints, and fascia to prepare you for your massage.
Tranquility Lounge
Cool off and settle in while resting in our tranquility lounges. These spaces with beautiful views include both light and inspiring reading, journal prompts and writing materials, and art supplies. In temperate weather, the Silver Bell Spa lounge includes our outdoor treetop deck.
Spa Water, Hot Tea, and Snacks
Nourish yourself with a complimentary spread of healthy snacks, refreshing spa water, and soothing warm tea.
Serene Environment
Our spa and day retreat is for adults, 18 and up, although 16–17 year olds are welcome with a parent.
Convenient Schedule
We generally book between 10:00 a.m. and 5:00 p.m. Please call us if you need an earlier or later appointment. We are happy to try to accommodate your requests! We are open every day but Tuesday.
Spa Policies
Reservations
You’ll prepay your reservation with a credit card, which ensures the appointment time is held exclusively for you. Cancellations over 24 hours before your appointment time are automatically refunded.
Gratuities
Our therapists greatly appreciate your gratuities as well as your verbal feedback. We will ask about gratuity when you check out; we suggest 20 percent, though you are free to tip higher for especially great service.
Cancellations
We require a 24-hour notice of any cancellation. After that window, we charge the full rate to pay your therapist for her or his time.
Privacy
We offer a large ladies’ changing room and steam room, as well as a single-user changing room and a private steam shower, which accommodates two people. Our infrared sauna seats four. For men visiting alone or with a friend, we are happy to reserve the sauna for twenty minutes at a time—we’ll schedule you at the front desk and let you know when the sauna is available.
You can choose to wear a bathing suit or to wrap in one of the towels we provide while in the steam rooms and sauna.
Cell Phones
Our tranquility lounges and treetop deck are phone-call-free zones. If you need to use your device, please do so in the changing room or in the reception area. Better yet, consider leaving your device with the front desk staff—if you are expecting an important message, we are happy to keep an eye on it and notify you, so you can relax more completely.
Gift Cards
Our gift cards are transferable, but not refundable. A gift card for a treatment plus gratuity is valid at the rate of purchase for one year.
